Legal

Privacy Policy

Last updated: April 2025

1. Who we are

Magpie Roof Quotes ("we", "us", "our") is a UK-based online service that connects homeowners with roof cleaning specialists. We are the data controller for the personal data we collect through this website.

2. What personal data we collect

When you use our service, we may collect:

  • Your name, email address and phone number
  • Your postcode or address (to match you with local roofers)
  • Details of the roofing service you're enquiring about
  • Technical data such as IP address, browser type and pages visited

3. How we use your data

We use your personal data to:

  • Match you with suitable local roofing specialists
  • Forward your enquiry to a vetted, best-matched roofer in your area
  • Respond to enquiries submitted via the contact form
  • Improve our website and services
  • Comply with our legal obligations

4. Legal basis for processing

We process your data on the basis of your consent (given when you submit an enquiry form) and, where applicable, our legitimate interests in operating our business.

5. Who we share your data with

When you submit a quote request, we share your contact details and service requirements with a vetted, best-matched roofing specialist so they can contact you with a quote. We do not sell your data to third parties.

6. Data retention

We retain your personal data for up to 12 months from the date of your enquiry, after which it is securely deleted. You may request earlier deletion at any time.

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing
  • Withdraw consent at any time
  • Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at: hello@magpieroofquotes.co.uk

8. Cookies

We use cookies for analytics and to improve your experience. By continuing to use our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time.

9. Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page will always reflect the most recent update.